Repeat prescriptions
Ways to order
- Online via SystmOnline
- NHS App
https://www.nhsapp.service.nhs.uk/login - In Person: tick the boxes on your repeat medication slip and post in the letter box on the side of the building. Please only order medication that you need.
- Pharmacy: Let your pharmacy know and they can put in a repeat prescription request on your behalf.
SystmOnline
Non-urgent advice: Having Problems?
Non-urgent advice:
The online repeat prescriptions service is available ONLY for prescriptions your GP has authorised on a Repeat Prescription Re-Order Form.
If you DO NOT have a prescription on a Repeat Prescription Re-order Form you will be unable to request a prescription online.
Non-urgent advice:
Please allow two full working days (Monday – Friday) for repeat prescriptions to be processed at the surgery, and remember to take weekends and public holidays into account.Changes/additions/queries may result in a prescription not ready within 48 working hours.
Please Note: any prescription request received by the practice over a weekend will not be ready to collect or sent to the pharmacy until the Wednesday.
If a request is received over a Bank Holiday weekend it will not be processed until the following working day, and will not be ready for 48 hours.
Non-urgent advice:
Acute prescriptions can take up to 72 hours to be processed, please allow 3 working days, remember to take weekends and public holidays into account.
Medication Reviews
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat prescription re-order form. Please ensure that you book a routine review appointment in good time to avoid unnecessary delays to further prescriptions.
About Pharmacists
Pharmacists are experts in medicines who can help you with minor health concerns.
Find a pharmacy – NHS (www.nhs.uk)
As qualified healthcare professionals, they can offer clinical advice and over-the-counter medicines for a range of minor illnesses, such as coughs, colds, sore throats, tummy trouble and aches and pains.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
Prescriptions Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
Find out more about prescription charges on nhs.uk.
Save money with a prescription prepayment certificate (PPC) – NHS (www.nhs.uk)
Non-urgent advice:
These below charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
NHS charges
- Prescription (per item): £9.65
- 12-month prepayment certificate (PPC): £111.60
- 3-month prepayment certificate (PPC): £31.25
Non-urgent advice:
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public – Buy or Renew a PPC On-line