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Message from The Princess Alexandra Hospital  Posted 24/12/2021

As part of our response to the COVID-19 pandemic, all patients are required to have carried out a quick COVID-19 test (lateral flow test) before attending the hospital. You must provide evidence of a negative result on arrival via the NHS App if you have a smartphone, or alternatively, an email or photograph of the negative result.”

Disruption to Radiology (X-ray/CT scan) service Posted on 23/12/21

GP walk-in service and CT scan update

The Princess Alexandra Hospital NHS Trust (PAHT) is currently experiencing disruption to its imaging service, which will affect the GP walk-in service and existing CT scan appointments.

After careful consideration, they are now accepting urgent referrals only from Thursday 23 December, until Monday 10 January, during the times listed below:

The Princess Alexandra Hospital in Harlow – radiology department, location B6: Monday-Friday, 8am-12:30pm and 1:30-7:45pm

Herts and Essex Hospital in Bishop’s Stortford – radiology department: Monday-Friday 8:30am-12:30pm and 1:30-4:30pm

St Margaret’s Hospital in Epping – radiology department: Monday-Friday 8am-4:30pm

At this time, it is necessary to cancel all existing routine CT examinations and reschedule. 

New referrals will be added to the waiting list, however they will review and see patients in order of clinical priority, so you may experience a longer wait time.


If you have already registered for Online services for repeat prescriptions  and have received your login details you can click this link.

 To get registered for Online services for repeat prescriptions, please can you either:

If you need to have access to another person's online account (as a carer, parent, etc) you should complete the Proxy Consent Form 

Proxy consent lasts for the 0-16 year olds up to the age of 16, then the patient needs to register for themselves. 

You will need to hand the form in person to the surgery reception, along with photo ID.

Please allow up to 28 working days (Monday - Friday) for progressing.

The online repeat prescriptions service is available ONLY for prescriptions your GP has authorised on a Repeat Prescription Re-Order Form.

If you DO NOT have a prescription on a Repeat Prescription Re-order Form you will be unable to request a prescription online.

 symbol error 3 Please allow two full working days (Monday - Friday) for repeat prescriptions to be processed at the surgery, and remember to take weekends and public holidays into account. Changes/additions/queries may result in a prescription not ready within 48 working hours.

REMEMBER any prescription request received by the practice over a weekend will not be ready to collect or sent to the pharmacy until the Wednesday.

If received over a Bank Holiday weekend it will not be processed until the following working day, and will not be ready for 48 hours.

Please request repeat prescriptions well in advance of public holidays, etc.

Acute prescriptions can take up to 72 hours to be processed, please allow 3 working days, remember to take weekends and public holidays into account.

Medication Reviews
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat prescription re-order form. Please ensure that you book a routine review appointment in good time to avoid unnecessary delays to further prescriptions.

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