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Message from The Princess Alexandra Hospital  Posted 24/12/2021

As part of our response to the COVID-19 pandemic, all patients are required to have carried out a quick COVID-19 test (lateral flow test) before attending the hospital. You must provide evidence of a negative result on arrival via the NHS App if you have a smartphone, or alternatively, an email or photograph of the negative result.”


Disruption to Radiology (X-ray/CT scan) service Posted on 23/12/21

GP walk-in service and CT scan update

The Princess Alexandra Hospital NHS Trust (PAHT) is currently experiencing disruption to its imaging service, which will affect the GP walk-in service and existing CT scan appointments.

After careful consideration, they are now accepting urgent referrals only from Thursday 23 December, until Monday 10 January, during the times listed below:

The Princess Alexandra Hospital in Harlow – radiology department, location B6: Monday-Friday, 8am-12:30pm and 1:30-7:45pm

Herts and Essex Hospital in Bishop’s Stortford – radiology department: Monday-Friday 8:30am-12:30pm and 1:30-4:30pm

St Margaret’s Hospital in Epping – radiology department: Monday-Friday 8am-4:30pm

At this time, it is necessary to cancel all existing routine CT examinations and reschedule. 

New referrals will be added to the waiting list, however they will review and see patients in order of clinical priority, so you may experience a longer wait time.

 

New Patient Registration

Nuffield_BuildingIf you wish to apply to join the practice, please ask at reception and bring with you photo ID and recent proof of current address.  Reception will explain the practice policy and procedure for registration. When registering permanently you will be asked to complete a New Patient Information questionnaire so that we can plan your care more effectively and you are invited to make an appointment to see our Nurses for a routine screen.

On completion of our registration forms, you will be advised the name of your usual doctor; however, all patients are registered with the practice rather than an individual doctor.

Having a usual GP does not prevent you from seeing another GP in the practice, nor does it mean that you will always see your usual GP, as GPs are not available every day the practice is open.

Also, it does not prevent you from choosing to see another GP for a pre-bookable appointment, but if you need is urgent you will be offered an appointment with an available GP.

NUFFIELD HOUSE SURGERY POLICY – We do not accept patient requests for change of their usual GP, as patients are able to choose to see another GP for pre-bookable appointments.


Patient Registration Area

Nuffield House is situated in The Stow and serves the area of Mark Hall North, Mark Hall South, Netteswell, Potter Street, Church Langley, Newhall and Fifth Avenue. Patients living within these areas can apply to be registered at the practice. Patients already registered with the practice that move to an address South of Southern Way, and North or West of Elizabeth Way and North of Edinburgh Way must register with a practice nearer their new home. Click here to view the Practice catchment area (solid red line indicates boundary for new registrations). If in doubt about our catchment area, please ask at Reception.


THE NHS APP

Once you are registered at the surgery you can download and register to use the NHS app. This allows you to book certain types of appointments, order repeat medications, get health related advice, view your medical record and more. To download this app please visit www.nhs.uk/nhsapp 


Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

pdfA Patient Guide to GP Services

 
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