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Message from The Princess Alexandra Hospital  Posted 24/12/2021

As part of our response to the COVID-19 pandemic, all patients are required to have carried out a quick COVID-19 test (lateral flow test) before attending the hospital. You must provide evidence of a negative result on arrival via the NHS App if you have a smartphone, or alternatively, an email or photograph of the negative result.”

Disruption to Radiology (X-ray/CT scan) service Posted on 23/12/21

GP walk-in service and CT scan update

The Princess Alexandra Hospital NHS Trust (PAHT) is currently experiencing disruption to its imaging service, which will affect the GP walk-in service and existing CT scan appointments.

After careful consideration, they are now accepting urgent referrals only from Thursday 23 December, until Monday 10 January, during the times listed below:

The Princess Alexandra Hospital in Harlow – radiology department, location B6: Monday-Friday, 8am-12:30pm and 1:30-7:45pm

Herts and Essex Hospital in Bishop’s Stortford – radiology department: Monday-Friday 8:30am-12:30pm and 1:30-4:30pm

St Margaret’s Hospital in Epping – radiology department: Monday-Friday 8am-4:30pm

At this time, it is necessary to cancel all existing routine CT examinations and reschedule. 

New referrals will be added to the waiting list, however they will review and see patients in order of clinical priority, so you may experience a longer wait time.


Health/Support Services

Harlow Front Line is a self-help referral service.

Care Navigation Partnership West Essex

West Essex Care Navigation Partnership provides a free and impartial service to anyone in West Essex (over the age of 16) looking for help with things that might be affecting their health and wellbeing. 

Care Navigation offers free and confidential connections to support with the following:

  • Healthy Living
  • Reducing social isolation
  • Managing long term conditions
  • Increasing personal safety & security
  • Mobility & equipment
  • Looking after someone

The West Essex Care Navigation is a scheme commissioned by West Essex Clinical Commission Group (CCG), Public Health and Essex County Council and a partnership with Age UK Essex, Smart Life, Community Agents Essex and Provide Lifestyle Services. It builds on the work already undertaken by the Smart Life project to increase the role of social prescribing in GP Practices.


0300 303 9988 (Monday - Friday)



Essex Lifestyle Services

Essex Lifestyle Service offers free and confidential support with:

Stopping smoking

Healthy eating

Increasing physical activity

Long term condition management

Increasing confidence,

self-esteem and resilience

  • The service offer a personalised support package, tailored to the needs of each client.
  • You can count on one-to-one support from out enthusiastic staff.
  • Would you prefer face-to-face, telephone, text or email support?
  • Essex Lifestyle Service offer them all!

For more information visit

Telephone: 0300 303 9988 (Monday - Friday 08:00 - 20:00)



Worried About Your Memory materials are available to order from the website below. Patients can visit to download the booklet or order a copy to be delivered to their home.

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