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Routine Appointments not required for the same day.
For routine appointments please telephone where possible between 11.00 a.m. and 4.00 p.m. or by calling into the surgery. We will try to fit
you in with your usual General Practitioner however if there are no appointments we may have no choice but to ask you to see another Doctor.
For routine appointments please call reception as far in advance as possible to enable us to offer you an appointment at a time suitable for you and
with the doctor of your choice. If you cannot keep an appointment please let us know; wasted appointments mean a longer wait for others.
Bookable on the Day Appointments.
We have a system of bookable on the day appointments. This means that from 8.00 a.m. we have a quantity of
appointments available for that day. It does not have to be for an urgent
matter. You can make these appointments by either telephoning or calling into the surgery. Please be aware you will find the telephone lines very
busy during this period. We understand this can be frustrating if you cannot get
through straight away, but be assured that we are manning the telephones
constantly.
Urgent Appointments.
If your problem is urgent you will be given an urgent appointment for
the surgery that is running at the time.
You may be asked by the Receptionist the nature of your condition/problem so the Receptionist can deal with the
appointment appropriately.
Home Visits
These should be reserved for patients who are genuinely too ill
to come to the surgery. If you need a home visit, please telephone before
10.30 a.m. on the day the visit is required. The receptionist will
require details of the patient and the problem so that the doctor can
assess the priority of the call.
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