We have a system of bookable on the day appointments. This means that from 08:00am we have a quantity of appointments available for that day. It does not have to be for an urgent matter. You can make these appointments by either calling into the surgery or by telephoning 01279 698778. Please be aware you will find the telephone lines very busy during this period. We understand this can be frustrating if you cannot get through straight away, but be assured that we are manning the telephones constantly.

 Routine Appointments not required for the same day.

For non-urgent appointments please telephone where possible between 11:00am and 4.00pm or by calling into the surgery. We will try to fit you in with your registered General Practitioner however if there are no appointments we may have no choice but to ask you to see another Doctor. For routine appointments please call reception as far in advance as possible to enable us to offer you an appointment at a time suitable for you and with the doctor of your choice. If you cannot keep an appointment please let us know; wasted appointments mean a longer wait for others.

Urgent Appointments
We will ask you to tell the receptionist the nature of your request to assess the urgency. Please do not exaggerate the urgency of your appointment, as this is very UNFAIR to other patients.

Home Visits
These should be reserved for patients who are genuinely too ill to come to the surgery. If you need a home visit, please telephone before 1100am on the day the visit is required. The receptionist will require details of the patient and the problem so that the doctor can assess the priority of the call. Please remember that the doctor can see at least four people in surgery in the time taken to do one home visit.